Our website address is: https://reliabet.co.za
At ReliaBet South Africa (“Company,” “we,” or “us”), your privacy is of paramount importance, and we are dedicated to safeguarding the privacy of our users (“user” or “you”). The data controller responsible for this policy is ReliaBet Ltd. You can reach us via email at info@reliabet.co.za.
This Privacy Policy is designed to clarify how we collect, manage, and use your personal information through your interaction with our website, which offers insights into casino games and the gambling industry (collectively referred to as the “Services”).
We encourage you to read this Privacy Policy carefully to make informed decisions regarding your personal data. Should you have any concerns, please get in touch with us directly before escalating the matter to a data protection authority.
Information We Collect
We gather two primary categories of information:
1. Non-Personal Information
This includes unidentifiable data collected via your interaction with our Services. It does not reveal your identity and may consist of technical details such as your browser type, operating system, language preferences, access times, and the referring website. We also track activities such as pages visited and the time spent on our site for analytical purposes.
Non-personal information is used to enhance your user experience and optimize our Services. Aggregated or anonymized data that cannot identify you personally is not subject to restrictions under this Privacy Policy.
2. Personal Information
This refers to data that can identify you directly or indirectly. Examples include your email address (collected when subscribing to newsletters) or your IP address. When ReliaBet South Africa serves as a host domain for another website, traffic data may pass through our domain. However, we do not access or store personal information related to those sites’ users.
If personal and non-personal data are combined, the combined information is treated as personal data.
Cookies and Tracking Technologies
We use cookies to improve the functionality and user experience of our Services. A cookie is a small piece of data stored on your device to record your interactions with our website.
Types of Cookies Used:
- Session Cookies: Active only during your browser session.
- Persistent Cookies: Stored for longer periods and activated upon future visits.
- Performance Cookies: Help us understand how you interact with our site to improve functionality.
You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain features of our Services. For more guidance on cookies, visit www.allaboutcookies.org.
How We Use Your Information
- We process your data per legal requirements. Common purposes include:
- Maintaining website performance and security.
- Communicating with you, including responding to inquiries and sending updates.
- Enhancing and troubleshooting our Services.
- Analyzing user behavior to improve functionality and marketing strategies.
Sharing of Personal Information
Your personal data is not sold or traded. It may be shared with third parties under specific circumstances, such as:
We ensure that any third party handling your data implements appropriate security measures and processes it lawfully.
- To comply with legal obligations or enforce our rights.
- With affiliated companies or service providers (e.g., analytics or marketing partners).
- In the case of a business transaction, like a merger or acquisition.
- To ensure the security and integrity of our Services.
Data Security
We employ industry-standard security measures, including Secure Socket Layer (SSL) technology, to protect your personal information. In cases where data is transferred outside the US, UK, NZ, or EU, we take steps to ensure it receives the same level of protection.
Retention of Data
Your personal data is retained only as long as necessary for its intended purposes or as required by law. You can request corrections or deletion of your personal data at any time by emailing info@reliabet.co.za.
Your Rights
You have several rights under data protection laws, including:
- Accessing your personal data.
- Correcting inaccuracies in your data.
- Requesting the deletion or restriction of data processing.
- Withdrawing consent for data processing.
- Transferring your data to another provider.
We aim to respond to your requests within one month. However, complex requests may take longer, and you will be kept informed of the timeline.
Minors
Our Services are not intended for users under 18 years of age. If we discover that a minor has provided personal information, we will delete it promptly. Please report any such instances to info@reliabet.co.za.
Updates to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and the most current version will apply.
Contact Us
For questions about this Privacy Policy or your data, reach out to us at info@reliabet.co.za. Additional contact details are available on our website’s Contact page.
